Returns & Exchanges

At Thrive Causemetics, we want you to love your purchase, which is why we offer a 90-day satisfaction guarantee on all of our high-performance, 100% vegan and cruelty-free products. If a product isn't the right fit for your beauty routine, we make the return or exchange process simple and stress-free.

Return Process

• 1.
  Start Your Request

  Visit our online Returns Center and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Option

  Choose whether you would like to exchange your item for a different shade, receive store credit, or get a full refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in the original packaging or a sturdy mailer.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep an eye on your inbox for a confirmation once your return has been processed.